Our Process

Your IT challenges are unique and their solutions should be too. With every single partner, we work to determine your specific needs and develop a customized solution to tackle them.

Integrated technology Partner

We strive to become your technology partner by integrating seamlessly with your organizational needs to provide unified, ongoing value. Through providing complete information technology management, we also work on your behalf with appropriate third party vendors to ensure optimal execution of your business goals.

Custom Solutions

No predetermined solution. No predetermined team. Our sole focus is on solving your IT problems in the most effective way possible.

1
Identify

The first step is talking. Talking about what your business does, how it operates, what your employees need and what your current infrastructure is built upon. Then figuring out exactly how we can support you.

2
Research

We don’t believe in pre-built IT packages. Once we’ve identified your specific needs, we look at what we’ve done previously alongside new innovations in the field to figure out a solution that’s perfect for you.

3
Implement

Our IT elites get to work. We’ll work with you to put our solution into place as quickly as possible, in a way that minimizes any impact on operations on your organization.

4
Support

No job is ever truly over. After the implementation we’ll work with you to figure out exactly what day-to-day support is needed and create a game plan for how to address new needs as they arise.

Foundation Principles

When we founded Topel Forman Information Services more than twenty years ago, we established these six core pillars of success based on what we thought was essential for creating sustainable value in this industry. While a lot of things have changed in IT since then, our dedication to these beliefs hasn’t.

  • 1

    Approachable

    possessing the diagnostic and interpersonal skills necessary to initiate and maintain strong relationships with our clients

  • 2

    Flexibility

    providing each client with both standardized/time tested ways of addressing each project and having the flexibility/bandwidth to generate cost effective , customized solutions

  • 3

    Expertise

    ensuring that our clients have ongoing access to both the skills/knowledge of the primary consultant and all of the combined, exemplary expertise of the entire Technology Loft organization

  • 4

    Deeply committed

    maintaining a “lifelong learning” mindset to ensure that clients receive the most innovative approaches for addressing present and ongoing needs

  • 5

    Sense of urgency

    employing a proactive approach with each client that necessitates focused and timely effort until thorough completion of each task or project

  • 6

    Strategic and
    execution driven

    creating a clear strategic road map for each engagement and then efficiently executing each critical activity

Contact

Looking for a partner in IT support?
Reach out to us to see what we can do for you.


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