A large orthopedic surgical group wished to migrate from paper medical records to an Electronic Health Records (EHR) system to attest for the Medicare & Medicaid EHR Incentive program. They had low confidence that their existing IT provider could accommodate for the growth necessary to meet the attestation requirements.

We competed with several other larger technology firms for the opportunity to take on the project. It was our flexibility and willingness to offer solutions customized to their unique needs that won us the client’s business. Upon surveying their environment, it became apparent to us that their existing systems were sorely neglected. Poor security practices were abundant, many computers were infected with malware, and their phone system had been hacked and was being used by an outside attacker to make long-distance calls.