Brought focused & consistent attention to their systems to identify security issues.
Performed cleanup & organization where appropriate; replaced equipment where necessary.
Brought in a new phone vendor to replace their phone system with a more secure, modern, and value‑oriented one.
Interviewed key staff and met with ownership to identify business needs.
Provisioned and acquired servers and networking hardware necessary for implementing EHR system (no EHR vendor would offer an end‑to‑end solution, thus it became our responsibility to manage the EHR infrastructure).
Identified and acquired appropriate scanner hardware for digitization of old paper medical records.