Solutions are what drive us. We are natural problem solvers. There is nothing we enjoy more than being presented with an IT problem and coming up with a solution that makes our client forget there ever was a problem. TFIS is a comprehensive IT solutions provider, meaning we do it all. We offer an array of services to help you grow your business and keep the ship righted. Whether you need a large project managed, such as moving your network from one location to another, or you need on-going day-to-day systems support to help your staff stay productive, we are always here for you to ensure you can get on with business.
So what can we do for you?
- Network Assessment
Is your current network operating in the most efficient manner? Are there ways to improve your infrastructure for better productivity? Are there more cost-effective solutions or is there additional equipment that could help your network thrive? Technology changes rapidly, so you need to be sure you’re getting the best value out of what you have and what you might need in the future.
- Server Configuration
Do you know you need a server to help organize your network, but are unsure what kind of server you need or how you need to configure it? Whether you need a file server, domain controller, terminal services, or anything else, our team has the knowledge required to get your server configured and running your network quickly and efficiently.
- Workstation Setup and Support
Whether it’s a new employee with an old computer, or an old employee with a new computer and all scenarios in between, our workstation support is unparalleled. We’ll get any computer connected to your network, setup with all your office printers and scanners, install your office productivity software, and make sure your employee’s experience using that computer is enjoyable and stress-free.
- Vendor Management and Purchasing
We have built strong relationships with all major hardware and software vendors and we pass those relationships on to our clients. Rather than connecting to vendors in a retail capacity, knowing someone on the inside affirms you will receive your purchases quickly and at reduced costs. We also advise in purchasing so that you know you’re getting the most for your technology budget.
- Network and Data Security
Sometimes the internet and modern computing can seem lawless like the Wild West. Hackers, viruses, malware, crashes, and failures can all seem a little intimidating. TFIS is well-versed in the proper avenues to keep your network safe and secure. Through multi-level system design, we can help protect you and your data from disaster. Read more in our dedicated Security section.
- Disaster Recovery
If disaster has already struck, if your network has been compromised, a user’s workstation has a virus, or a hard drive with important company data has crashed, we can provide immediate and thorough support. TFIS is well-equipped with the necessary tools to block the intrusion, remove the virus, and recover the data if it is at all possible. We understand security and the solutions involved.
- On-Going Systems Support
Does your company need on-going systems support but you find that an in-house IT team isn’t cost-efficient? Let TFIS be your systems administrator. We can provide service on-site or remotely, setting up our support session around your schedule. Having an outsourced IT team at your disposal on your time allows you to pay for support only when you need it.
- Remote Assistance
Using the BOMGAR Remote Support Software, our team can connect to your computer from anywhere in the world to provide assistance when you need it most. Our remote software supports Windows, Mac, and Linux, allows screen sharing, file transfers, and many other key elements crucial to providing technical support. For many issues, using remote assistance saves time which in turn saves money.
Does TFIS sound like the IT solution for your business? Contact us!